Subscriptions
I'm having trouble logging in to view my subscription
To view your subscription account:. For a step-by-step tutorial click here
How do I make edits to my subscription?
Want to make various edits to your upcoming subscription?. Watch this step-by-step tutorial by clicking here!
How do I cancel my subscription?
To cancel your subscription:. For a step-by-step tutorial, click here!
I have too much! How do I skip my next order?
To skip your next order:. For a step-by-step tutorial click here!
I will be away. Can I choose the order I want to skip?
To skip an order in the future:. For a step-by-step tutorial click here!
I want my order to go out now (or sooner). How to I change that?
Log into your account and select "View your next order" and select "Send Now" or "Reschedule". For a step-by-step tutorial click here!
How do I reschedule my subscription?
Log into your account (mygutpersonal.com) and select "View your next order" and then select "Reschedule". For a step-by-step tutorial click here!
How do I add a one-time product(s) to my upcoming subscription order?
For a step-by-step tutorial click here!
How do I change the type, flavor or product in my subscription?
To change the type (capsules or powder) or flavor of a product or swap it for something else you need to:. For a step-by-step tutorial, click here!
How do I edit my address, email or credit card information?
To make edits to your account details:. For a step-by-step tutorial, click here!
How do I reactivate a subscription I cancelled?
To reactivate a subscription:. For a step-by-step tutorial, click here!
How do I add a discount to my subscription?
Log into your account (mygutpersonal.com) and select "View your next order" and select "Add discount" under the products, enter the discount and apply it. Please note: you can only have one discount on your account at a time. For a step-by-step tutor
Can I use a gift card for my subscription order?
Gift cards cannot be applied to subscription orders. If you wish to use a gift card, it can be redeemed for one-time purchases only. For subscription products, a valid credit or debit card is required at checkout.