Orders & Shipping
How do I track my order?
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in
What should I do if I don't receive a confirmation email or any updates on my order?
We are sorry your order has not reached you yet! Please contact our support team and we can look into this issue ASAP.
What steps do I need to follow if I entered the wrong shipping address for my order?
If you realize that you have entered the wrong shipping address for your order, please contact us as soon as possible with the correct address. We will update the shipping address in our system. Keep in mind that if the order has already been fulfill
Do you ship internationally?
We’re excited to offer shipping throughout the United States and internationally! Please note that for international orders, additional duties, taxes, and fees may apply depending on your country’s regulations.
HSA/FSA Payments
GutPersonal has partnered with Flex to allow qualified customers to use their HSA or FSA. This means you may be able to use your HSA or FSA debit card to buy our products with pre-tax dollars, resulting in net savings of 30-40%. Click HERE to learn m
How can I cancel an order?
To cancel an order, simply send us a message. Upon receiving your request, we will proceed with the cancellation and issue a refund for the order. Please note, if the order has been fulfilled it cannot be cancelled.